As the Director of Operations many of my duties consist of “behind the scenes” work which contributes to your overall client experience here at W3.  I oversee the workflow in our office and proactively work to overcome any obstacles that may arise. I am in continual pursuit of process improvement and ways to leverage our technology to enhance the client experience.

The things I enjoy most about my role here at W3 is the constant opportunity to learn and the ability to use my creative problem solving skills on a daily basis. I also enjoy being a part of a process that provides so much peace of mind and reassurance to our clients about their futures.